Understanding Compliance and Onboarding Statuses
Made by Support Site360 with Scribe
This guide explains what each stage of company pre-qualification and onboarding means, so you can quickly know where your business stands and what’s required next. It also points to technical and compliance help resources, including phone numbers, emails, and a Help & Resources webpage, so you can get assistance with portal navigation or issues.
Compliance Statuses
There are four different stages of company pre-qualifications, as shown below.
Each stage indicates the current status of your company's pre-qualification review and whether any action is required. Refer to the descriptions below to understand what each status means.
Onboarding Statuses
There are four different company onboarding statuses, as shown below.
Each status indicates where your company is in the onboarding process and whether any further action is required. Refer to the descriptions below to understand the status of your company's onboarding.
Technical and Compliance Support
If you require help and guidance, you can find more helpful guides on the Help & Resources page found on the wowcontractor.com website, alternatively please contact the Support or Compliance team at Site360.
Phone - AUS 1300 853 990 | NZ 0800 115 710
Email - support@site360.io or compliance@site360.io
