Managing Admin Users in Site360 Admin Portal
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This guide shows how to quickly add, configure, edit, transfer primary status, or remove admin users in the Site360 portal while controlling permissions and security. It explains required fields, invitation and account setup, how to change permissions or primary admin, and which actions only the Primary Admin can perform. Follow it to manage admin access correctly and find support resources if you need help.
Signing Into the Admin Portal
1. Sign into the Admin Portal: admin.site360.io
Navigating to Admin Users
2. When you sign in, you will be taken directly to the Relationships tab.
Click Admin Users in the left-hand navigation menu to view and manage the users who have administrative access to your company portal.
Adding an Admin User
3. Click Add Admin Users in the top right corner.
4. Enter the user's information into the required fields.
- Display Name
- Mobile (A mobile number is optional)
5. Select the permissions and access you would like the Admin User to have by ticking or unticking the relevant checkboxes.
Once all required fields have been completed, click Send Invite to submit the invitation.
6. The invited user will receive the email shown below. To begin the registration process, click Create Your Account.
7. Create a password and click Create Account.
Please note your password should contain at-least 8 characters, one special character with letters and numbers.
Once a password has been created you can log in here: admin.site360.io
Edit an Admin User
8. To edit an admin users details click the drop-down arrow next to Manage, then click Edit Details.
9. Update the required details and click Save Changes.
10. You can update your permissions by ticking or unticking the checkbox next to each permission and then clicking the green tick to confirm your changes.
If you would like more information about what a permission allows, click the ⓘ (information) icon next to the permission name to view a brief description.
Please note: Admin users can only update their own account. If an admin user needs another user updated, this can only be done by the Primary Admin.
Transfer Primary Status
11. To transfer the primary admin user, click the drop-down arrow next to Manage, then click Transfer Primary Status.
Please note: Only the Primary admin user can transfer the Primary Status.
12. Select the dot next to the admin user, type the company name in the box to confirm and then click Transfer Primary Status.
Removing an Admin user
13. To remove an admin user, click the drop-down arrow next to Manage, then click Remove User.
Please note: Admin users can only remove their own account. If an admin user needs another user removed, this can only be done by the Primary Admin.
14. Click Remove User to confirm the removal.
Once confirmed, the user will be removed from your company profile and will no longer have access to your organisation within the portal.
Technical and Compliance Support
If you require help and guidance, you can find more helpful guides on the Help & Resources page found on the wowcontractor.com website, alternatively please contact the support or compliance team at Site360.
Phone - 1300 853 990
Email - support@site360.io or compliance@site360.io
