Registering as a Direct Contractor for Woolworths Group in Australia
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As a contractor providing services at Woolworths Group Sites, your first step is to register your business with Site360. You'll need to provide a few details about the type of work your company does & choose a main contact person to manage the account.Once your business is registered, you can use the system to easily manage your team & your company’s compliance. From there, you'll be able to add your workers, track their inductions & upload any necessary safety documentation or paperwork.
Access WOW Contractor Website
1. Go to wowcontractor.com and select Australia.
Please note this process is best completed on a computer or laptop.
2. Select Register your Business in the top right menu.
Completing the Company Registration Form
3. Click Yes to confirm that you are authorised to act on behalf of your company.
By selecting Yes, you acknowledge that you have the authority to register and manage your company's information within the system on behalf of the business.
Please note if you're not authorised to act on behalf of your company, you should not complete this process.
4. Select Direct Contractor as your company's relationship with Woolworths Group.
This identifies your company as a direct contractor to Woolworths Group and ensures the correct onboarding requirements are applied.
Please note this guide is for a direct contractor ONLY. If the answer to this question is any of the other options, please see other user guides available on the wowcontractor.com website.
5. Click Yes to confirm that you invoice Woolworths Group directly.
By selecting Yes, you confirm that your company submits invoices directly to Woolworths Group for the goods or services it provides.
Please note if the answer to this question is no, your company is NOT a direct contractor.
6. Click Agree if you are authorised to register your company with Woolworths Group.
By selecting Agree, you confirm that you have the authority to act on behalf of your company and complete the registration process.
To proceed with registering your business, you may be required to provide additional information, including:
- Documentation
- Licences
- Policies and declarations
Please note that this process may incur costs, which could be passed onto your business. You will be notified of any charges in advance and asked to provide approval before proceeding.
7. Click Next to proceed to the next stage of the registration process.
Completing the Company Information Form
8. Select Australia from the Country drop-down menu.
9. Enter your company's ABN and click Search.
The system will search for and retrieve your company's details based on the ABN provided.
10. Toggle the switch to Yes to confirm that the displayed company details are correct.
11. Select the name you would like displayed for your company from the available options.
Please note: The available company names are sourced from your ABN registration details, and you can only select one name from the list provided.
12. Enter your company's primary business address, including the following details:
- Street Address
- Suburb
- State
- Postcode
13. Click the drop-down arrow next to Operating States and select the state(s) where your company conducts business.
Choose all states that apply to your company's operations to ensure your business information is accurate and complete.
14. Click the drop-down arrow next to Operating States and select the state(s) where your company provides services for Woolworths Group.
Select all applicable states to ensure your company's service locations are recorded correctly.
15. This completes the Company Information section of the registration process.
Click Next to proceed to the next stage.
Setting up the Primary Administrator
Please note the primary administrator will be responsible for completing the company prequalification steps. Additional administration users can be set up once the company has completed the onboarding process.
16. Enter the First Name, Last Name, Mobile Number, and Email Address for the initial Primary Administrator, then click Submit.
Ensure the details entered are correct, as this person will be responsible for administering and managing your company's account.
17. Your company registration request is now complete.
You may now close your browser and wait for your Welcome to Woolworths Group email.
This email will confirm that your registration request has been received and will provide further information regarding the next steps in the onboarding process.
Please note: If you do not receive the email, check your junk or spam folder before contacting support for assistance.
Activating your Site360 Company Administration Portal
18. Open your Welcome to Woolworths Group invitation email and click Let's Get Started to activate your company's administration portal.
19. Your information will be pre-filled based on the details provided during your registration.
Click New Password and enter a secure password.
Once you have entered your password, click Next to continue.
Please note your password should contain at-least 8 characters, one special character with letters and numbers.
20. You will need to add the services your company provides.
Click Select Vendor Services and choose the service(s) your company provides to Woolworths Group.
Select all services that apply to your business to ensure the correct onboarding and compliance requirements are assigned.
Once you have selected all of your vendor services, click Create Account.
21. Click Login to access your new account.
22. Click Username or Email Address and enter your email address.
Once you have entered your email, click Continue to proceed to the next step.
Please save the log in page to your browser history, this is where you will log into your administration portal.
23. Click Password and enter your password.
Once you have entered your password, click Continue to sign in to your account.
Accepting the Woolworths Group Invitation
24. Click Accept for the Woolworths Group relationship invitation.
By accepting the invitation, you confirm the relationship between your company and Woolworths Group.
25. Click Yes to finalise acceptance of the Woolworths Group relationship invitation.
You will now need to complete the onboarding process, by completing the following:
- Risk Profile
- WHS
- Documentation
- SMS Verification
You can find guides on how to complete these steps on the Help and Resources page found on wowcontractor.com
Technical and Compliance Support
If you require help and guidance, you can find more helpful guides on the Help and Resources page found on the wowcontractor.com website, alternatively please contact the support team at Site360.
Phone - 1300 853 990
Email - support@site360.io or compliance@site360.io
