Resetting your Pin in the Woolworths Group Visitor App

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This guide shows a quick, secure way to reset your Woolworths Group Visitor App PIN using SMS verification so you can regain access or update your profile. It highlights logout/login steps, how to request and enter the verification code, choosing a 4-digit secure PIN, and where to get technical support if needed.



Tip: Please note: Your PIN is required each time you log in to the app and whenever you update your profile. Please choose a PIN that is secure and easy for you to remember.

Resetting Your Pin

1. Open the Woolworths Group Visitor App .

If you are currently logged in, click the arrow in the top-right corner next to your name, then select Logout of App. Click Yes to confirm logging out.

2. Click Log In, enter your phone number, and then click Continue. On the next screen, click Forgot PIN? to begin the PIN reset process.

3. Enter your phone number and click Yes, this is correct. You will then receive a text message containing a verification code. Enter the verification code when prompted to continue.

Please note: if you do not receive the code, wait for the timer to reset and click Resend.

4. Create a Secure PIN by entering a 4-digit number, then click Done, I'm Ready to go.

Please note: Your PIN is required each time you log in to the app and whenever you update your profile. Please choose a PIN that is secure and easy for you to remember.

5. You have successfully changed your PIN and will be redirected to the app's home page. You can now log in or update your profile using your new PIN.

Woolworths Group Visitor App

Technical Support

If you require help and guidance, you can find more helpful guides on the Help & Resources page found on the wowcontractor.com website, alternatively please contact the Support team at Site360.

Phone - AUS 1300 853 990 | NZ 0800 115 710

Email - support@site360.io

© Copyright 2026 Site360  |  Resetting your Pin in the Woolworths Group Visitor App  |  ID: 54  |  Version: 1  |  Last Updated: 22/10/2026