Help & Resources

Find everything you need right here! From troubleshooting tips to in-depth guides, we've compiled all the essential resources to help you.

⚠️ Upcoming Changes Video
Watch The Contractor Journey Video

Contractor Toolkits

Our toolkits are packed with essential materials and guides to help you easily locate what you need and confidently navigate the Site360 platform.

Pricipal Contractors Toolkit
An entity directly engaged by Woolworths as a Principal Contractorfor construction work (of a prescribed value)
An entity directly engaged by Woolworths as a Principal Contractorfor construction work (of a prescribed value)
Trade Contractors Toolkit
Contracting company who performs high or Low risk work activities. Is not a Principal Contractor
Contracting company who performs high or Low risk work activities. Is not a Principal Contractor
Subcontractors Toolkit
An entity engaged by contractors to perform work activities at Woolworths sites. Does not have a direct relationship with Woolworths.
An entity engaged by contractors to perform work activities at Woolworths sites. Does not have a direct relationship with Woolworths.
Merch & Dem Toolkit
Visitor to a store who attends the site / store to undertake merchandising or demonstrating activities
Visitor to a store who attends the site / store to undertake merchandising or demonstrating activities
Individual Inductions
Individual contractors attending Woolworths store/site to perform work.
Individual contractors attending Woolworths store/site to perform work

Watch our “Safer Together at Our Place” video

Online Video Toolkit & Quick Reference Guides

Principal Contractors

Trade Contractors

Subcontractors

Merchandisers & Demontrators

Contractor FAQs

Woolworths Contractors: Frequently Asked Questions

Site360 Quick Reference Guides (QRGs)

How to Register a Company
How to Complete a Risk Profile
How to Complete the WHS Questionnaire
How to Provide Supporting Documents
How to Manage Payments
Safety Management System Process
Quick Reference Guide to Inviting a Subcontracting Company
Quick Reference Guide to Registering your Company as a Subcontractor
Quick Reference Guide to Registering a Merch and Dem Company
Adding Individuals and Completing Inductions in Site360
How to Understand Overall Company Compliance Status
How to Manage Expired Documents
How to Completing Inductions & Access the Our Place Induction Card
How to Offboard Individuals & Subcontractors
Downloading the App & Checking In & Out

External Health & Safety Resources

Safe Work Australia
Safe Work NSW
WorkSafe VIC
WorkSafe WA
WorkSafe SA
WorkSafe QLD
NT WorkSafe
WorkSafe ACT
WorkSafe TAS
Australian Institute of Health & Safety

EWAF Services Partner Guide/FAQs

EWAF FAQs
EWAF Services Partner Guide
EWAF October 2025 Release - Video (AU)
EWAF October 2025 Release - Video (NZ)

Contractor Toolkits

Principal Contractor Toolkit Bundle
Trade Contractor Toolkit Bundle
Sub-contractor Toolkit Bundle
Merch & Dem Toolkit Bundle

Still Need Help?
Contact Site360

1300 853 990

Thank you for contacting Site360
We will get back to you shortly.
Oops! Something went wrong while submitting the form.
About us
We are on a mission to deliver the best in convenience, value and quality for our customers.
Postal Address
PO Box 8000
Baulkham Hills
NSW 2153
Street Address
1 Woolworths Way
Bella Vista
NSW 2153
1300 908 631
Woolworths Group acknowledges the many Traditional Owners of the lands across Australia, and pay our respects to their Elders past and present. We recognise their strengths and enduring connection to lands, waters and skies as the Custodians of the oldest continuing cultures on the planet.
We are committed to actively contributing to Australia’s reconciliation journey through listening and learning, empowering more diverse voices, caring deeply for our communities and working together for a better tomorrow.
Read more about our commitment to reconciliation
© Copyright 2025, Site360
Privacy Policy
Terms of Service
Cookies Settings